Flood & Water Damage Repair

Professional flood restoration and cleanup

Flood Restoration & Water Damage Repair

You never know when a flood will strike and for what reason. You might come home from work to find water running out of your garage or front door. You rush inside to find that your hot water heater tank has sprung a leak and your entire house is now flooded. Water heaters are a common source of flooded homes.

Other reasons for flooding includes damaged or broken pipes, faulty ice makers, and clogged air conditioner drains. No matter what the source of the leak, you must call HERO Cleaning and Emergency Services at (480) 332-9313. As your couch floats by you, will can relax that you have HERO Cleaning crew on the way.

The longer your furniture and belongings stay wet, the worse the water damage will be so the first thing you should do is call a flood specialist. HERO is a water damage restoration company that has the professional equipment necessary to extract the water from your home and dry it quickly.

Do not even think of tackling this problem yourself. A shop vac and some floor fans will just not get the job done. HERO's professional flood restoration services will bring thousands of dollars worth of specialty equipment into your home to take care of the damage.

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For a free quote, contact HERO today!

Now that you have a HERO Cleaning and Emergency Services on the way, contact your insurance company. The quicker you let them know about the problem, the quicker you will get your claim settled and your life back in order. Many companies will immediately send an adjuster to the scene and others may choose to just contact you the next day. Once you get an adjuster, they may tell you that you need to use their restoration company but remember that you can choose for yourself the companies that assist you and HERO Cleaning is happy to work with all insurance companies to assist you. We will even bill your insurance company direct.You have the right to use any company that you choose, so use the best!

After HERO restoration company has extracted the water from your carpets and floors, we will set up powerful fans and dehumidification equipment. This equipment will completely dry your home over the next few days. After your carpet is dry, your adjuster will decide what is salvageable and what needs to be replaced. he will also determine if carpet wood and other materials need to be repaired or replaced.

We do not wish to over simplify of the process involved but this gives you an idea of what you need to do. Contact HERO Cleaning and Emergency Services, your Phoenix water damage restoration service, contact your insurance and thenrelax. Professional courteous technicians are on the way. Flood damage is never easy to clean up but remember that you will eventually get through it.

Call HERO Cleaning & Emergency Services immediately. Our Fire and Water Damage Restoration services provide our customers with a single source for handling every aspect of the restoration. We can bring the customer’s home or business back as quickly as possible.

Think Safety First

  1. Turn off your electric and stay away from areas with standing water, and call HERO Cleaning & Emergency Services.
  2. Do not use outlets or electrical devices in areas where there is standing water.
  3. Stay away from areas where there is structural damage like hanging drywall or weak floors.
  4. It is recommended that persons with respiratory problems, allergies, compromised immune systems, and other health concerns leave the site until when a healthy living environment is restored after you've let HERO Cleaning complete the job.

Think preservation, then contact HERO Cleaning

  1. Turn off main water valve if there is a leaking supply pipe.
  2. After the situation is under control, try to salvage anything that a reasonable person would think might be able to be saved or restored.
  3. In the case of contaminated water damage such as sewage, let HERO Cleaning & Emergency Services with proper Personal Protective equipment manipulate affected areas.

Insurance companies encourage its customers to call a restoration contractor immediately if there is a loss because the sooner a contractor starts the cleanup work there the less likely it is for more damage to occur. Call HERO -- we can usually be on site with 30 minutes from your call. Don't wait, act now!


  • Remove as much water as possible by mopping or sweeping
  • Wipe furniture dry and block it up to allow the base to dry
  • Lift draperies off the carpet, loop through a coat hanger, and place the hanger on the drapery rod
  • Remove wet area rugs or other loose floor coverings
  • Open furniture drawers, closet doors, and luggage to enhance drying
  • Move photos, paintings, and art objects to a safe, dry location
  • Remove wet fabrics and dry them as soon as possible
  • Remove damp books from shelves and spread them out to dry
  • Do not use ordinary household vacuum to remove water
  • Do not use electrical appliances while on wet carpet or wet floors. Do not enter rooms with standing water if the electricity is still on
  • Do not lift tacked down carpet without professional help. Lifting the carpet incorrectly could damage the backing

Water Damage Do

  • Ventilate wet areas. Turn on air conditioning in the summer; in winter, alternate cycles of opened windows and heating
  • Remove standing water from flat surfaces by sponging and blotting
  • Take up saturated rugs and carpets when hardwood floors are at risk. Remove any area rugs
  • Stay out of rooms where ceilings are sagging from retained water
  • Transport computers to a dry environment. Remove cases and blow dry with low pressure air
  • Remove any artwork and paintings from the wall if affected by water damage
  • Remove wet upholstery cushions from the frame and prop them up to dry immediately
  • Freeze valuable books and documents to retard mildew growth until drying can be performed
  • Open drawers and cabinet doors for interior drying, but do not force open stuck drawers or doors
  • Place aluminum foil squares, china saucers or wood blocks under furniture legs to avoid carpet staining
  • Call your insurance carrier

Water Damage Don’t

  • DON'T operate vacuums or other appliances while standing on wet carpet or floors, especially wet concrete. Serious injury may result
  • DON'T use heat to dry closed building interiors; mildew and expanded moisture damage may result
  • DON'T leave wet fabrics in place; space them apart and dry as soon as possible


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